Passionate Cleaning for Every Customer’s Needs
At Cleaning Doctor we are passionate about our brand & we are passionate about our customers. We look after our business customers large & small, domestic or commercial, interior and exterior.
Our Home Cleaning Services
We are the local link between retailers & their end customers, and it is our mission to ensure each cleaning job is handled with the utmost professionalism, to ensure that we surpass the customers’ expectations. Everyone at Cleaning Doctor plays a part in this & our network relies on everyone to work as a team.
We position ourselves as the friendly Cleaning experts & we are down to earth & customer focused. It is important that we all conduct ourselves in a way that reflects this. We all represent Cleaning Doctor & your pride in our brand will help this business to continue to grow. Thanks for joining our Cleaning Doctor community; we are excited to have you on board.
Who We Are
Cleaning Doctor is a franchise cleaning company with over 27 years of experience. Today, Cleaning Doctor operates in Northern Ireland, Ireland, and the United Kingdom.
What We Do
We combine industry expertise with state-of-the-art equipment to deliver exceptional cleaning results that consistently exceed expectations.
What's Different About Cleaning Doctor?
Our service is what makes us unique. Delivered by our Cleaning Franchisees who are business owners, with local expertise, operating in their exclusive franchise territory.
Timetabled bookings are available for quotations and services.
Our products are the best available from reputable suppliers that we have sourced and scientifically engineered since the conception of our business.
Our customers know up front how much the service will cost.
There are no additional charges, so there are no surprises.
Liability cover is included at no extra cost for customers piece of mind.
Nationwide coverage with a network of District and Cleaning Franchisees across the country.
Leading edge technology, providing the tools, equipment and latest eco-friendly products to make it easier for our Cleaning Franchisees to deliver exceptional service, making it convenient to transact with us.
Simple to use system, giving Cleaning Franchisees more time to focus on their core business & their customers & a retail and commercial solution.
With the growth of our service offerings and our amazing products, our products are now also available to our customers to purchase directly from our Franchisees.
The Cleaning Doctor Difference
Cleaning Doctor is different to other franchise companies.
We operate with Cleaning Franchisees trading within their own exclusive geographical territory which falls within a larger District Franchise territory.
Our Franchise model is based on extensive research plus years of experience & proven success.
We are all dependent on one another to achieve success. We are all only as good as our last service achieved, therefore we are responsible for providing the best possible service, to ensure the customer is happy, so are the customer service team & everyone else who interacts with our customers.
The key elements that act as the foundation to our successful Franchise model, are our core philosophies. Business planning, at national, District and cleaning franchise levels. Extensive training and detailed manuals, with induction programmes and ongoing training, providing the knowledge and tools to run the business.
Capacity Marketing, conducting local area marketing is the corner stone for all District and Cleaning Franchisees success. Our Cleaning Franchisees work with our IT specialists and Franchise Support Office staff, providing them with sales leads to further build their business.
To ensure each member of our Cleaning Doctor community is the best they can be, we offer a number of support tools including liaison meetings or visits, carried out by the Franchise.
Support Office, support is provided to District Franchisees to help develop and maintain operating efficiencies and achieve success. Cleaning Franchisee support meetings or visits, to assist with business operations and sales growth.
Communication tools such as the myCleaningDoctor.me intranet and our monthly support pack email to District Franchisees, keeping our network up to date and well informed.
Meeting the Market
We are driven by the needs of our customers both large and small and as the consumer world changes, Cleaning Doctor strives to reach the market.
To best serve our customers we’ve developed working partnerships with leading brands and as a result we have big brands on board. We have achieved our goal to be a leading Cleaning service provider. Cleaning Franchisees are the face of Cleaning Doctor across multiple industries, from domestic, farming, hotels, industrial and commercial, in our various external and interior franchise options.
We have designed some of our amazing products for a solution to the retail market, delivering eco-friendly and effective products to homes and small to large business customers, and consumers. This solution is simple, our network of franchisees across the country provides a convenient alternative to homes and companies procuring their own products, simply purchasing the products from your local franchisee.
Our Mission
At Cleaning Doctor our mission is to become the leading brand in the cleaning industry market segment. While simply in essence, it’s key that we embrace our four main strategic essentials, to help bring this to life and achieve success.
Attract and retain the best
Underpinning our successful franchise partners and support staff, working together as part of our system across our network. Cleaning Doctor attract and retain the best people right throughout the business. This is a key strength and advantage we have over our competitors.
Excel in business development
As the cleaning industry evolves, so too must Cleaning Doctor to build upon our business success and to ensure we meet our customers’ needs. Cleaning Doctor continues to introduce new initiatives, increasing the agility, efficiency, and profitability of the business, making the most of opportunities now and in the future.
Operational excellence
To become the leading brand in the cleaning industry and improve our franchise partner earnings. Cleaning Doctor provides District Franchisees and Cleaning Franchisees with time-saving technology and training to improve productivity so they can focus on their customers, and delight all businesses they come into contact with.
Embrace technology
To remain the leading Cleaning service provider for homes and businesses, we constantly strive to make it easier for our customers to transact with us by using cutting-edge technology. We never forget that time is money, so ensuring our franchisees spend as little time as possible on administration, whilst driving their income, is a strong motivator for the network.
Our Franchise Partners
The Cleaning Doctor franchise system is managed by Cleaning Doctor Global Limited and they co-ordinate and communicate information plus monitor the application of the franchise system worldwide. Within each country there are 3 tiers to the Cleaning Doctor system
Type I
District Franchise
This is a larger-scale opportunity designed for leaders ready to manage and scale. As a District Franchise owner, you’ll have exclusive rights to operate and grow within an entire county or region. You can run your own teams and potentially onboard Cleaning Franchisees within your territory, building a thriving business network under the Cleaning Doctor banner.
Type II
Cleaning Franchise
Perfect for individuals who want to start small and grow at their own pace. As a Cleaning Franchise partner, you’ll operate within a dedicated area inside a district, delivering high-quality cleaning services directly to homes and businesses. You’ll have the freedom to build strong local relationships and take full advantage of our training, systems, and brand reputation from day one.
The Cleaning Doctor franchise system is managed by Cleaning Doctor Global Limited and they co-ordinate and communicate information plus monitor the application of the franchise system worldwide. Within each country there are 3 tiers to the Cleaning Doctor system
Our Community
Here at Cleaning Doctor we recognise the importance of fostering a good community. We all rely on each other to achieve success. Working together, supporting each other and sharing experience.
What makes us different? Our people are the core of our business. Cleaning Franchisees who are the local business owners with operational expertise, our District Franchisees working with their cleaning franchisees community to grow their business, the Franchise Support Office staff all working together to keep the business running smoothly, franchise business managers, supporting the franchise partner network, customer service agents focused on answering our customers queries and Franchise support office team providing the support and expertise to help grow the network.
We are also passionate about supporting our external community, made up of our customers, their customers and the general population. Cleaning Doctor believe in giving back, being aware and being responsible, through a range of activities, through charity work, an opportunity to support those who need a helping hand. Involvement in community events and building relationships with the local community through sponsorship and raising our corporate profile. Sustainability, being aware and responsible for our impact on the environment as a whole. And through public relations media, informing the community and providing insight into our services.
We position ourselves as the friendly Cleaning experts. Our brand personality is reliable, honest, experienced, qualified and customer focused.
It is our brand voice that communicates this brand personality to our customers. We are positive, informative and friendly. How our brand is perceived in the market place can have a significant impact on our business. Everything we do reflects our brand and everything our customer or prospective customer sees or experiences with us helps build their perception of Cleaning Doctor. Its not just about promotions or advertising.
For our Cleaning Franchisees it’s about how clean, well presented and friendly they are, the cleanliness of their van, how Cleaning Doctor vans are driven on the road, their voicemail greeting on their mobile phone, having accurate information to hand, being available to assist a potential customer, and handing out promotional flyers.
At customer service, it is how quickly customer service staff respond to enquiries and how well various situations are handled.
In a District Franchise, it’s having phone calls answered timeously, being available for queries and quotations, and giving operational, administrative and financial assistance to their franchisees and customers, friendliness of all Cleaning Doctor personnel, and how recruitment enquiries are handled.
Our sales representatives drive our brand and a percentage of our sales in some key towns and cities in the market place.
At the Franchise Support Office its professionalism when meeting with potential customers, how professionally enquiries are handled, providing timely advice and support to the network.
In our communications it’s the “on hold” message, how emails and letters are presented, the standard of written proposals, layout of advertisements, local and national press, magazines and online and publicity in the media.
Online it is how our brand is represented, how easy our website is to navigate, our presence on Google, Facebook, Twitter and other social media. Our video content and how easy it is to do business with us.
It’s what we say and how we say it. It’s what we do and how we do it. It’s in our attitude.
Ultimately our brand is our most important asset. As a franchise group it is important we comply with the Cleaning Doctor guidelines to help protect our brand. We are all Cleaning Doctor Brand Ambassadors and its vital that we present ourselves as a credible and professional organisation.
How well will you represent Cleaning Doctor? Now you are part of a team. Welcome to Cleaning Doctor and lets work together to continue to make us the leading brand in the cleaning industry
The New Standard In Professional Cleaning
Get in touch today and experience the Cleaning Doctor difference for yourself.