General Conditions of Sale of Cleaning Doctor Limited Products
All orders are accepted and all sales made subject to the terms and conditions on the invoice and the following provisions. Proceeding with any order shall be deemed acceptance by the Buyer of these terms and conditions.
‘Products’ refer to any of the items sold by Cleaning Doctor Limited.
1.1 All orders and sales contracts are subject to acceptance by Cleaning Doctor Limited. No order is binding unless and until accepted.
1.2 Acceptance of an order constitutes a binding contract, subject to availability and the current price of the Products at the time of shipment, unless otherwise agreed in writing.
2.1 The Buyer is solely responsible for determining the suitability of the Products for their intended use.
2.2 Cleaning Doctor Limited accepts no liability for loss, damage, or injury arising from the use or possession of the Products.
2.3 The Buyer shall indemnify Cleaning Doctor Limited against any related claims.
3.1 Products will conform to the specifications on the invoice.
3.2 Liability for breach of warranty is limited to replacing or covering the cost of equivalent Products.
3.3 Cleaning Doctor Limited is not liable for consequential loss or damage.
3.4 Nothing in this section excludes rights conferred under the Trade Practices Act 1974.
4.1 Risk passes to the Buyer upon delivery to the Buyer’s nominated carrier, regardless of who pays the freight.
5.1 Cleaning Doctor Limited retains ownership of the Products until fully paid.
5.2 This includes website renewals and domain rentals.
5.3 If unpaid after 28 days, Products may be reclaimed by Cleaning Doctor Limited.
6.1 Cleaning Doctor Limited may fulfill such orders as it sees fit and hold Products at the Buyer’s risk and expense until shipping instructions are provided.
7.1 The Buyer shall indemnify Cleaning Doctor Limited against all liability arising from:
7.1.1 Any wilful or negligent act by the Buyer.
7.1.2 Misleading warranties or representations made by the Buyer.
8.1 All conditions and warranties are excluded to the extent permitted by law.
8.2 For non-consumer goods, liability is limited to replacement or equivalent supply.
9.1 Orders may not be modified or cancelled without written consent.
9.2 Cleaning Doctor Limited may deduct delivery charges if incorrect information delays delivery or if an order is cancelled in transit.
10.1 Cleaning Doctor Limited is not liable for delays or inability to deliver due to events beyond its control, including natural disasters, strikes, or government actions.
10.2 Supplies may be allocated at the company’s discretion during shortages.
11.1 For non-standard or custom orders, Cleaning Doctor Limited reserves the right to vary the quantity supplied by up to ±10%, and the Buyer must accept and pay accordingly.
12.1 All quotations are non-binding and subject to change without notice.
13.1 Cleaning Doctor Limited may require:
13.1.1 Payment with the order,
13.1.2 Sight draft payment, or
13.1.3 Collection fee reimbursement.
13.2 Invoices are payable in UK currency unless stated otherwise.
13.3 Future-dated invoices may be issued.
14.1 Freight within the UK & Ireland is pre-paid unless stated otherwise.
14.2 Buyer covers additional costs for alternate transportation methods.
14.3 Buyer is responsible for insurance during transit.
14.4 Freight rate increases may be added without notice.
15.1 Containers remain Cleaning Doctor Limited property and must be returned within 60 days in good condition for deposit refund.
16.1 Unused Products may be returned within 2 months with written permission.
16.2 A 20% restocking fee may apply.
16.3 Additional collection charges may also be applied.
17.1 Legal action must commence within 2 years of the cause of action.
18.1 These terms constitute the entire agreement between the Buyer and Cleaning Doctor Limited and may only be amended in writing and signed by both parties.
19.1 For Products sold in the Republic of Ireland: governed by EU law, subject to Irish court jurisdiction.
19.2 For Products sold outside the EU: governed by the destination country’s law.
20.1 Rights and duties under this contract may not be transferred without written consent.
21.1 These terms apply to all future contracts unless otherwise agreed in writing.
Get in touch with someone in our head office today, and they will help you find exactly what you need!
We cover geographical areas across the UK & Ireland. If you’re unsure whether we cover your location, please contact us.
We offer domestic and commercial cleaning services covering – Interior: carpet cleaning, upholstery cleaning, mattress cleaning, External: driveway cleaning, roof cleaning, wall cleaning, House Cleaning: office cleaning, end of tenancy cleaning, deep cleans, after builders cleaning, Hard Floor Cleaning: tile floors, wood floors, vinyl floors and much more.
Yes, all our cleaners are fully trained and insured for your peace of mind.
Yes, we bring our own professional-grade cleaning products and equipment. However, if you prefer us to use specific products in your home, just let us know.
Yes, we bring our own professional-grade cleaning products and equipment. However, if you prefer us to use specific products in your home, just let us know.
We accept bank transfer, card payments, and cash.
No, as long as we have arranged secure access. Many clients provide a key or use a lockbox.
We aim to send the same cleaner for your regular bookings to maintain consistency and quality.
Discover our fresh new look and enhanced services.